Returns and refunds
- No return fees
- No shipping costs
- 30 days full refund
- Lifetime replacement guarantee
Cancellation Policy
You have the right to cancel this contract within 30 days without giving any reason from the date of receipt of the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached model for this.
Owner RUDOLF HAHN
Headquarters Saturnweg 27A, 22391 Hamburg, Germany
Location Germany: Flight Forum 40, 5657DB, Eindhoven, North Brabant, Netherlands
Tel.: +800 0825 1084
E-mail: [email protected]
Sample withdrawal form
(If you wish to cancel the contract, please complete this form and send it back.)
I/We hereby revoke () the contract concluded by me/us () for the purchase of the following goods ()/provision of the following service ():
- Ordered on () / received on ()
- Name of the consumer(s)
- Consumer's address
- Consumer's signature (for paper submissions only)
- Date
(*) Delete as appropriate.
To comply with the withdrawal period, it is sufficient if you send the notification of exercising the right of withdrawal before the deadline expires.
Consequences of withdrawal
If you revoke this contract, we shall repay to you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us) without delay. We shall use the same means of payment used for the original transaction for this repayment, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.
Lifetime replacement warranty
Should you miss the 30-day refund period, we offer a lifetime replacement guarantee for the product. If the product is faulty during use, you will receive a free replacement.
Headquarters Saturnweg 27A, 22391 Hamburg, Germany
Location Germany: Flight Forum 40, 5657DB, Eindhoven, North Brabant, Netherlands
Tel.: +800 0825 1084
E-mail: [email protected]
