Returns and Refunds

• No return costs
• No shipping costs
• Full refund within 30 days
• Lifetime replacement warranty

Withdrawal Information Notice

You have the right to cancel this agreement without giving any reason within 30 days of receiving the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement (for example, a letter sent by post, fax or e-mail). You may use the attached model form for this purpose.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

(*) Delete the irrelevant entry.

To comply with the withdrawal period, it is sufficient to send the communication regarding the exercise of the right of withdrawal before the deadline expires.

Consequences of withdrawal

If you withdraw from this agreement, we will refund all payments we have received from you, including delivery costs (with the exception of any supplementary costs resulting from your choice of a type of delivery other than the least expensive type offered by us), without undue delay. We will use the same means of payment as you used for the initial transaction for the refund, unless you have expressly agreed otherwise; in no event will you be charged any fees for such reimbursement.

Lifetime replacement guarantee

If you have passed the 30-day refund period, we offer a lifetime replacement guarantee for the product. If the product is defective during use, you will receive a free replacement.