Returns and refunds
- No return fees
- No delivery charges
- Full refund within 30 days
- Lifetime replacement guarantee
Information on the right of withdrawal
You have the right to cancel this contract without giving a reason within 30 days of receiving the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (for example, a letter sent by post, fax or email). You may use the attached model for this purpose.
Owner: RUDOLF HAHN
Headquarters Flight Forum 40, 5657DB, Eindhoven, North Brabant, Netherlands
Branch 12 Rue Linois, 75015 Paris, France
Tel. : +800 0825 1084
E-mail: [email protected]
Withdrawal form template
(If you wish to terminate the contract, please complete this form and return it to us.)
Hereby, I/we () notify you of our withdrawal from the contract concerning the purchase of the following product(s) ()/or the provision of the following service ():
- Ordered on () / Received on ()
- Name of consumer(s)
- Consumer address(es)
- Signature of consumer(s) (only for paper notification)
- Date
(*) Delete as appropriate.
To comply with the withdrawal period, it is sufficient to send the notification regarding the exercise of the right of withdrawal before the period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you, including the costs of delivery (except for the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method offered by us), without undue delay. For this reimbursement, we shall use the same means of payment as that used for the initial transaction, unless you have expressly agreed otherwise; in no event will you be charged for this reimbursement.
Lifetime replacement guarantee
If you have exceeded the 30-day refund period, we offer you a lifetime replacement guarantee for the product. If the product has a defect from use, you will receive a free replacement.
